Decor & Rentals

Have Questions? We’ve Got Answers.
Our FAQ page is designed to give you quick and clear answers to the questions we get asked the most. Whether you’re looking for details about our services, policies, or how to get started, you’ll find the information you need right here.

Yes! We are happy to schedule a site visit with you upon request.

Reservations can be made by contacting us directly. A signed rental agreement and deposit are required to confirm your booking. You may also reserve your desired items by clicking the “quote me” option below the item on the website.

We recommend booking as early as possible since rentals are on a first-come, first-served basis. We therefore recommend reserving your items early to secure availability and guarantee your desired quantities as popular items often book out weeks or even months in advance.

Yes. A deposit is required to secure your rental items, with the balance due at a specified before delivery.

Payment details are provided once your booking is confirmed.

Yes, changes can usually be made prior to your event date, depending on item availability. Please notify us as early as possible.

Yes, we offer delivery, setup, and breakdown services which is included in your quote. Self-pickup options are also available for certain items.

The renter is responsible for any damages or lost items. Replacement or repair costs will be charged according to our rental agreement.

Yes, subject to availability. However, we highly recommend booking in advance to secure your preferred items.

Cancellations must be made in writing. Deposits are non-refundable, but in some cases, they may be credited toward a future event if adequate notice is given.

With our dedicated team, we aim to help curate events that look stunning, sound exceptional, and feel uniquely yours. Whether it’s a corporate production, church service, intimate wedding, baby shower, birthday gathering or grand celebrations, we bring “just pure” passion, professionalism, and care to every detail.

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